Privacy and Terms

At ianbonner.uk, I understand the importance of your privacy and are committed to protecting your personal information. This Privacy Policy outlines how I collect, use, and safeguard the data you provide when using my website.

Information Collection:

I may collect personal information such as your name, email address, phone number, and any other details you voluntarily provide when you contact me or use my services. Additionally, I may collect non-personal information such as your IP address, browser type, and device information through the use of cookies or similar technologies.

Use of Information:

I use the collected information to communicate with you, respond to inquiries, provide requested services, and improve my website and services. I may also use your information for marketing purposes, such as sending you updates or promotional materials related to my work. However, I will obtain your consent before using your information for direct marketing purposes.

Data Security:

I implement appropriate security measures to protect your personal information from unauthorised access, alteration, disclosure, or destruction. However, please be aware that no method of transmission over the internet or electronic storage is 100% secure, and I cannot guarantee absolute security.

Third-Party Disclosure:

I do not sell, trade, or transfer your personal information to third parties unless necessary for the provision of requested services or as required by law. I may engage trusted third-party service providers who assist me in operating my website or conducting my business, subject to confidentiality obligations.

Data Retention:

I retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

Your Rights:

You have the right to access, update, correct, or delete your personal information. If you wish to exercise any of these rights or have any questions regarding my privacy practices, please contact me using the information provided below.

Changes to the Privacy Policy:

I reserve the right to update or modify this Privacy Policy at any time. Any changes will be effective immediately upon posting the revised version on my website. I encourage you to review this page periodically to stay informed about my privacy practices.

For any privacy-related inquiries or to exercise your rights, please contact me at [insert contact information].

Last updated: 22nd July 2026

Return & Refund Policy

Returns

• You have 14 working days to return an item from the date you received it.
• To be eligible for a return, your item must be unused and in the same condition as you received it.
• Your item must be in the original packaging.
• You need to have the receipt or proof of purchase.
• Send the item to this return address:
  • 33 Riverview, Vange, Basildon, Essex, SS16 4TR.
    

Refunds

Once I receive your item, I will inspect it and notify you that I have received your returned item. I will immediately notify you on the status of your refund after inspecting the item. If your return is approved, I will initiate a refund to your credit card (or original method of payment). You will receive the credit within a certain amount of days, depending on your card issuer's policies.

Shipping

You will be responsible for paying for the shipping costs for returning your item.

The Shipping costs you paid when you ordered the items are non-­refundable.

If you receive a refund, the cost of return shipping will be deducted from your refund.

Contact me

If you have any questions on how to return your item, contact me.